SMS Terms and Conditions
White Rock Air Conditioning and Heating LLC
Effective Date: October 22, 2026
SMS Program Description
White Rock Air Conditioning and Heating LLC offers non-marketing SMS text messaging to customers who consent to receive communications related to HVAC services.
Messages may include:
- Appointment confirmations and reminders
- Technician dispatch and arrival notifications
- Billing and invoice notifications
- Job completion and customer satisfaction surveys
We do not use this SMS program to send promotional offers or marketing advertisements.
Consent to Receive Messages
Customers may provide SMS consent verbally during a telephone conversation, in person at our office, or during a service visit at their home or business.
Customers may also provide consent through an optional checkbox on our website's Contact Us form, where available.
Providing consent is voluntary and is not required to purchase services.
Message Frequency
Message frequency varies based on customer appointments, service activity, and billing communications.
Message and Data Rates
Message and data rates may apply depending on your wireless carrier and service plan.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP.
After opting out, you will no longer receive messages from this SMS program unless you provide consent again, except for any legally permitted confirmation message.
Customer Support
Reply HELP for assistance or contact White Rock Air Conditioning and Heating LLC using the contact information provided on our website.
Privacy
Your mobile number and SMS opt-in consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
For more information about how we handle customer information, please review our Privacy Policy.
Changes to SMS Terms
We may update these SMS Terms and Conditions as necessary. Updates will be posted on our website.
